Communications / TCPA Policy

This policy applies to outbound and inbound calls, SMS and MMS messages, voicemail drops, and automated or AI-assisted communications initiated through the TenLease platform.

TenLease is designed for business-to-business commercial real estate leasing outreach to businesses, business owners, franchisees, and their representatives. It is not intended for consumer marketing.

• Maintain a lawful basis for contacting each recipient, including any consent required by applicable law.
• Keep accurate records of consent, opt-outs, and contact preferences.
• Honor do-not-call and do-not-text requests promptly across all campaigns.
• Comply with applicable federal, state, and local calling, texting, recording, and solicitation laws.
• Restrict outreach to permitted calling hours in the recipient's time zone.
• Identify the calling or messaging business clearly at the start of each communication.

Certain TenLease features generate or deliver communications using artificial intelligence. Customers are responsible for configuring disclosures required in their jurisdictions, including any obligation to disclose that a recipient is speaking with an automated system.

Where recording or transcription is enabled, customers are responsible for obtaining any consent required by one-party or all-party consent laws in the relevant jurisdictions and for providing recording notices.

• Recipients may opt out of text messages by replying STOP, END, QUIT, UNSUBSCRIBE, or CANCEL.
• Recipients may reply HELP for assistance.
• Opt-out requests made verbally on a call are recorded and applied to the contact record.
• Opt-out requests are applied to future outreach for that contact within the customer's account.
• Message and data rates may apply. Message frequency varies by campaign.

• Consumer telemarketing or solicitation unrelated to commercial leasing.
• Contacting recipients who have opted out or requested no further contact.
• Misrepresenting the identity of the calling or messaging party.
• Purchasing or uploading unlawfully obtained contact lists.
• Using the platform to send unlawful, harassing, deceptive, or abusive content.

TenLease may suspend or terminate access to calling and messaging features where use appears to violate this policy or applicable law.

Questions or opt-out escalations: TenLease Inc. — jeff@tenlease.ai.